Introduction
This Privacy Policy describes how SANGRAM KESHARI DEB and its affiliates (collectively "SANGRAM KESHARI DEB, we, our, us") collect, use, share, protect, or otherwise process your information/personal data through our website https://www.sangramdeb.com/ (hereinafter referred to as "Platform").
By visiting this Platform, providing your information, or availing any product/service offered on the Platform, you expressly agree to be bound by the terms and conditions of this Privacy Policy, the Terms of Use, and the applicable service/product terms and conditions, and agree to be governed by the laws of India including but not limited to the laws applicable to data protection and privacy.
Collection of Information
We collect your personal data when you use our Platform, services, or otherwise interact with us during the course of our relationship. Some of the information that we may collect includes but is not limited to your name, date of birth, address, telephone/mobile number, email ID, and/or any other information shared as proof of identity or address. We may also collect sensitive personal data such as your bank account or credit card details with your consent.
You always have the option to not provide information, by choosing not to use a particular service or feature on the Platform. We may track your behaviour, preferences, and other information you choose to provide on our Platform.
Usage of Information
We use your personal data to provide the services you request. We also use it to enhance customer experience, resolve disputes, troubleshoot problems, inform you about offers, customize your experience, and protect us against fraud and other criminal activity. We will provide you the ability to opt-out of marketing uses of your personal data.
Sharing of Information
We may share your personal data internally within our group entities and affiliates to provide you access to the services and products offered. We may also disclose personal data to third parties such as business partners, third-party service providers, logistics partners, payment processors, and others to help fulfill our services. This includes sharing with government agencies or authorized law enforcement if required by law.
Security Precautions
To protect your personal data from unauthorized access or disclosure, we adopt reasonable security practices. However, due to the nature of data transmission over the internet, we cannot guarantee the security of data transmission. You are responsible for ensuring the protection of your login and password information.
Data Deletion and Retention
You may delete your account through your profile settings on our Platform. We may refuse or delay the deletion if there are pending grievances or claims. We retain your personal data for no longer than necessary and may continue to retain anonymized data for research and analysis purposes.
Your Rights
You have the right to access, rectify, and update your personal data directly through the functionalities provided on the Platform.
Consent
By visiting our Platform or providing your information, you consent to the collection, use, storage, disclosure, and processing of your information in accordance with this Privacy Policy. You may withdraw your consent at any time by contacting the Grievance Officer at the contact information provided below.
Changes to this Privacy Policy
Please check our Privacy Policy periodically for any changes. We may update this Privacy Policy to reflect changes to our information practices. We will notify you about significant changes in accordance with applicable laws.
Contact Information
If you have any questions or concerns about this Privacy Policy, please contact us at the contact: info@sangramdeb.com